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UK and Ireland Postage: Free UK Shipping.
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Rest of the World: £70 Fedex Express.
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Free Worldwide Shipping on all orders over £500.
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Your order will be dispatched in an unbranded external envelope. The jewellery is packaged in a branded Rachel Balfour jewellery box, with a hand written note from Rachel.
DELIVERY TIMES
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If the product is in stock (please see individual product pages) you will receive the product within 1-2 working days within the UK, and 2-5 working days for America, Asia & Europe, 7-14 working days for Australia & New Zealand.
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Maximum delivery time is 8 weeks if the item has been made to order, you will be emailed if that is the case.
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If you have left it a bit late and need something sooner than the delivery time stated, or by a specific date, please email info@rachelbalfour.com
UK ORDERS
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Orders are dispatched using Royal Mail’s Special Delivery Guaranteed by 1pm service. All UK orders are fully trackable and fully insured.
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Parcels will need to be signed for in person, so please state a delivery address where someone will be present to receive it. In the event that nobody is available to receive your item, a card will be left providing you with the option to have the item delivered at a later date or to collect your parcel from your local collection Post Office depot. A tracking number will be supplied via email when your order has been dispatched.
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If you would prefer to collect your piece directly from our London studio, please contact info@rachelbalfour.com
WORLDWIDE SHIPPING
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For deliveries to the rest of the world we use FEDEX, which is fully trackable and ensured. Any customs charges are the sole responsibility of the customer. A tracking number will be supplied via email when your order has been dispatched.